Transbotics provides each customer with installation, thorough and comprehensive operator/service training, and an operating manual. These programs are tailored to the customer's requirements for each project. The program is developed prior to system installation and submitted for approval by the customer. The customer's personnel are trained in accordance with the program during the time of acceptance testing and start-up for the system. In this arrangement, the users are exposed to a high level of “hands on” experience prior to actually using the system in the production environment. Our continuing education programs can also provide in-depth training for operators and all levels of maintenance personnel.
Transbotics Service Personnel can help to keep your AGV system operating at peak efficiency. From regular scheduled preventative maintenance, system tuning, or guidepath changes, our technicians can be relied upon to provide quick solutions to the ongoing maintenance needs of your AGV system. Many times, our technicians can perform necessary changes to the system by accessing the system through remote means. This saves the time and the cost of having a technician come to site.
Transbotics carries inventory of many of the components of the AGV that could need replacement over the years. In most cases, we can get you the parts you need within 48 hours. We will also work directly with you for recommended parts that should be kept on hand at your facility to provide the maximum possible uptime of the AGV system in the rare circumstance that a component fails.
From Training, to parts, to service calls, Transbotics Service is here to support you whether it is for a Transbotics AGV system or a competitor’s AGV system.